Before We Begin

We ask prospective clients to submit their requirements and ideas for their website project. We ask the client to tell us what their market is, what they want the website to achieve and what websites or other media inspires them.  Once we have the initial feedback from the client we review this in-house. After this, we schedule a phone or skype call or in-person meeting with the clients to review the features that they would like on their website and advise on the web presence that is needed for the clients.

Building a website is a collaborative effort in which the client receives one-on-one service with the Project Manager, from the initial inquiry to the launch of the website, and is involved in each stage of the process.

A project plan is created which is then sent to the client. Sometimes the plan has been developed with just the key features to be sure that we are in agreement on them, sometimes a mock-up design will be provided. Once we feel comfortable that the project plan fulfills the client needs, we then include a price. All project plans are personalised specifically for each client.

We manage our projects using a project management system, this is a private webspace area where the client can review design changes, add files or images, add comments and sign off each stage of the project, the client is given a login and password and asked to provide feedback via this sytem.

What We'll Need to Begin work

• An agreed outline project plan and an agreed launch date
• Any Logo, artwork or images for use on the site
• 50% Project Initiation Fee

Next Steps

With the receipt of the 50% Project Initiation Fee, client design materials, and client design likes/dislikes our designer will begin designing. We will deliver a home page mockup which is a visual of what the homepage will look like. Lorem ipsum text will be used for areas of copy unless otherwise agreed upon. You should share this mockup with anyone from whom you are planning to get input on this project to ensure that we are getting all comments at each stage.

We will  revise homepage mockups based on your feedback until you are satisfied.

Once you approve the homepage design, we will move on to a design for the interior pages. We will follow the same process as the homepage (interior page mockups, incorporating your feedback, revisions as needed, and approval).

Please note we do reserve the right to discuss a £45/hour fee for excessive time spent on additional design work. This rarely has been necessary.

Design Signoff will happen once you have the design that you like. Once you approve the design, any further art changes will be billed at £45/hour, so it is important to get all your design feedback done before you sign off.

Content will then be added as we move to production.The client is responsible for all site copy writing unless otherwise agreed. Though we are glad to answer questions or provide guidelines for copywriting, the client will be required to provide all written copy for this project. Copy must be delivered as a Microsoft Word document or as plain email text. Please note that for the website to be effective the copy for the site should be as strong as the design.

Clients will then view the website at a hidden URL. They should share the URL with whoever they would like to input from.

Timing

If the client needs the site delivered by a specific date, we should be made aware of this at the start of the project!

Please note that building a website is a collaborative effort. In order to move forward we will need the client's feedback at several stages throughout the process. Delayed response to our queries can lead to a delay of the launch date. We will do everything in our power to launch within the desired time frame, but cooperation is key.

Launch

Launch happens once we have made any changes noted during the review process and the client has approved the site.

Post Launch

Meta tagging is done and the site listed with all search engines. Traffic reports can be sent to clients on a monthly basis.

Hosting/Maintenance

For each project where hosting/maintenance is contracted, text updates are free for the first 30 days post launch and weekly backups are included in the pricing. Changes requested after the initial free 30 days are billed per/hour. Ongoing support and maintenance contract rates available on request

Hire us

If you would like to hire us to design and develop a website for you, contact us and we'll see how we can help you make the most of your web presence.